Why are there no Input or Output options showing in Sound Setup area of CMJ (Mac)?
For Mac OS X 10.11 and above:
Download the zip file below which contains a folder called MidiShare that contains several files.
Please download it and unzip it. Copy or move the resulting MidiShare folder into this folder:
The tilde represents the users home folder. So, if my user is named Steve the above would be the same as:
To be clear, the whole MidiShare folder should be placed inside the Preferences folder like this (using my user as an example again):
This Preferences folder is a special hidden folder but here is how to get to this hidden folder in Finder:
- In the main menu click on 'Go' then click on 'Go to Folder'
- Type '~/library' (Do not type the quotation marks, the first character is the tilde character, or squiggle. It is commonly found next to the number 1 but you probably have to hold shift to use it) in the window that pops up
This should take you to the hidden library folder under your user folder.
You should be able to see the 'Preferences' folder in here.
After copying the MidiShare folder and it's contents to this location try CMJ again.
For Mac OS X 10.10 and below:
Explore your MAC HD. Under your user folder, go to 'library/preferences', then delete the Midishare folder. This is a hidden folder, see the instructions above to find it. Once this folder is gone, re-start the software, and the MIDI Input and Output devices should show in their respective lists.
When I try to run Piano Suite or Children's Music Journey after it's been installed, it asks me to insert the CD?
The software CD needs to be in your computer in order to run the software, this is a security measure that we have put in place in order to prevent fraudulent activities. We do also provide a USB Cryptic Key (Dongle) license solution for classes or multiple computers in which the software needs to be running on all systems at once.
How do I set up my keyboard for CMJ?
If your keyboard is new, it will probably connect to your computer with a standard USB cable (the kind used for printers). If this is the case, you may or may not need to install a driver for your keyboard (you should look for the driver on the keyboard manufacturer's website).
If your keyboard is older, it may not have a USB port. You will need a USB-MIDI cable, which will attach to the round, 5-pin female port(s) on the keyboard, and to a USB port on your computer (note: the 'in' plug on the cable usually connects to the 'out' slot on the keyboard). You may or may not need to install a driver for the cable (you should look for the driver on the cable manufacturer's website)
Once your keyboard and/or cable is connected to your computer, you will need to select it in the software settings.
-Make sure the keyboard is plugged in and powered on before you start the software (every time).
-Log into CMJ, and press the settings button (set of three wrenches at bottom right)
-Press 'Sound Setup' and select MIDI Output and MIDI Input devices. The devices will become active as soon as they are selected. Choose the ones that sound best.
-You will only need to set the MIDI devices once, but you will always need to plug the keyboard in before you start the software.
Why is there a delay between when I press a key on the keyboard, and when I hear the sound?
This problem can occur on some installations of Windows if you have selected 'Microsoft GS Wavetable SW Synth' as the MIDI Output device. GS Wavetable synthesis is built into Windows, and sometimes has a built-in latency between the key-press and the sound. You can resolve this problem by using a different MIDI Output device
-If you are using a keyboard that has speakers, you can select the keyboard or midi cable as the output.
-You can purchase a high-quality software synthesis such as Prodipe VE and select it as the MIDI output device.
CMJ is not installing on MacOSX?
These symptoms can typically be caused by one of two problems. These
problems became apparent with the release of Mac OSX 10.4.
The first problem (the most typical) can be solved by the following steps:
You must first remove the receipts from your installation attempts.
1. Double click on your Harddrive icon on your Desktop.
2. Open the Library folder and browse to Receipts folder.
3. Move all instances of CMJ to the trash. These will typically be
called cmj.pkg, cmj 1.01.pkg, cmj 1.02.pkg, etc.
Once these steps are completed you can do steps 1-4 of the next section.
1. Open the CMJ disk that appears on your desktop once the disk is
inserted into your Mac.
2. Scroll down the window until you locate the installers
MidiShare-1.87.pkg and cmj.pkg
3. Double click on the MidiShare-1.87 Framework and proceed through
4. Double click on cmj.pkg and proceed through the installer. (This
will take several minutes)
The second problem is related to the default filesystem on Mac OSX
10.4. Our installer for CMJ 1.0 makes certain assumptions about the
default file system on Mac OSX that are not necessarily true. If you
are familiar with using the Terminal application you can quickly fix the
issue that you are having.
1. Start the Terminal application located in Applications/Utilities on
your primary hard disk.
2. You must create a folder. This can be accomplished by typing the
following (without quotes) "sudo /bin/mkdir /usr/local".
3. After step 2 you will be provided with a password: prompt. Type
your administrator password here. You will not see any information
output to the screen while you are doing this. Once this step is
completed (assuming you typed your password correctly) then your issue
should be fixed.
4. Type "exit" to exit out of the terminal application and finally
close the Terminal application window.
Why can’t I print pieces from the Piano Player?
Some printers do not initialize correctly. A work-around solution for this is to install the drivers for a second printer on your system. These steps will install a “generic” text-only printer:
1. Click Start --> Settings --> Printers
2. Double click “Add New Printer” icon and follow the directions to add a local, generic printer
• choose Generic for manufacturer
3. To print a piece from Piano Player, select “Printer setup” and select the new generic printer that just you installed.
4. Click OK.
5. Select Printer setup again and choose the actual printer on your system.
6. Click OK.
7. Click Print.
Newer HP Laser printers have an option in their setup to use PCL 5 or PCL 6. Set this option to use PCL 5 and music should print correctly.
NOTE: The 65+ licensed pieces included in Piano Suite cannot be duplicated (or printed) due to copyright laws.
Why do I hear an echo when I play notes on my keyboard? It sounds like two instruments playing at the same time.
Some keyboards have the ability to turn off what is called Local control. Check the documentation that came with your keyboard to see if local control can be turned off. This is the most effective fix for this problem.
As an alternative, you can turn off the MIDI Thru setting in the Sound, MIDI setup form from within Piano Suite:
1. go to Piano Player
2. Select any song and click Continue
3. Select SETUP and then Sound, MIDI).
How can I tell if the Piano Suite patch was installed successfully?
When a patch is properly installed, the new Version Number will appear on the lower left corner of the Piano Suite login screen.
If the version number is not changed, or isn't shown at all, the patch has not been successfully installed.
- Helpful Tip: A Piano Suite Patch MUST be installed to the same directory as the Piano Suite program. Commonly this is: C:Program FilesPiano Suite
Can Non-Administrators use the software on Windows 2000, Windows XP Pro, Windows Vista or Windows 7?
Yes, but you must allow the users read & write permissions for the users folder.
Once complete, members of the group "Users" will be able to run the software.
If any patches are already installed, jump to Step 4.
1. Login as Administrator
2. Install Piano Suite and or CMJ
3. You may require software upgrades or patches to be installed which you can download here.
Changing the security permissions of the Piano Suite folder to allow "Users" modify rights.
4. Right click on the Piano Suite folder or CMJ Folder (default: C:Program FilesPiano Suite or C:Program Filescmj)
Select the Security tab.
In the Name box select "Users"
Make sure the Allow column has a check-mark for Modify
5. Using Regedt32.exe, change the security permissions to allow "Users" Full Control of the HKEY_LOCAL_MACHINESoftware Adventus registry key.
Click on the Start Menu.
Type in "regedt32" and hit OK.
This will open up a program called Registry Editor.
A Window labeled HKEY_LOCAL_MACHINE should come to the front.
Double click on SOFTWARE to expand the tree.
Click once on Adventus.
Select Security from the Registry Editor Menu.
This should bring up a window with the title Permissions for Adventus.
In the Name box select "Users".
In the Permissions box, Make sure Allow has a check-mark for Full Control .
Please contact technical support if more assistance required
Why is my keyboard so quiet, even though my speakers are turned up, and other sounds are loud?
This problem can occur on some installations of Windows if you have selected 'Microsoft GS Wavetable SW Synth' as the MIDI Output device. GS Wavetable synthesis is built into Windows, and sometimes just isn't very loud. You can resolve this problem by using a different MIDI Output device.
-If you are using a keyboard that has speakers, you can select the keyboard or midi cable as the output.
-You can also purchase a high-quality software synthesis such as Prodipe VE and select it as the MIDI output device.
Where can I find Software updates and or Patches?
Software updates may be downloaded here. Support ->Software Support. This will alleviate most technical problems that users experience.
How is my use of the Adventus software restricted?
Are there things I’m not allowed to do with the software? Yes. Because the software is licensed, not sold, Adventus reserves all rights (such as rights under intellectual property laws) not expressly granted in this agreement. In particular, this license does not give you any right to use the software for commercial purposes, in a school or as part of music lessons where a fee is being charged for the music lessons. To facilitate commercial, school or music lesson use you must obtain an affiliate license and abide by the terms of that agreement. Visit www.musiqclub.com/affiliate for more information about obtaining an Adventus affiliate agreement. You may not: use or virtualize features of the software separately, publish, copy (other than the permitted backup copy), rent, lease, or lend the software; transfer the software (except as permitted by this agreement), attempt to circumvent technical protection measures in the software, reverse engineer, decompile, or disassemble the software, except if the laws where you live permit this even when our agreement does not. In that case, you may do only what your law allows. When using Internet-based features, you may not use those features in any way that could interfere with anyone else’s use of them, or to try to gain access to any service, data, account or network, in an unauthorized manner.